Privacy Policy

This Privacy Policy explains how Veronae (referred to as "Veronae," "we," or "the Site") collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit Veronae, we gather specific information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual, as described below.

Device Information

Types of Personal Information collected:

  • Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

Purpose of collection:

  • To properly load the Site for you and to analyze Site performance for optimization.

Source of collection:

  • Automatically collected when you access our Site through cookies, log files, web beacons, tags, or pixels.

Disclosure:

  • Shared with our service provider Shopify.

Order Information

Types of Personal Information collected:

  • Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.

Purpose of collection:

  • To fulfill orders, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen for potential fraud, and provide you with product or service information or advertising based on your preferences.

Source of collection:

  • Directly collected from you.

Disclosure:

  • Shared with our service provider Shopify.

Customer Support Information

Types of Personal Information collected:

  • Name, email, and address.

Purpose of collection:

  • To provide customer support.

Source of collection:

  • Directly collected from you.

Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us offer our services and fulfill contracts with you. For example:

  • We use Shopify to power our online store. For more information on how Shopify handles your personal data, please visit their privacy policy: Shopify Privacy Policy.
  • We may share your personal information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertising or marketing communications that may interest you. For example:

  • We use Google Analytics to understand how customers interact with the Site. You can learn more about how Google uses your information here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-out.

You can opt out of targeted advertising via the following services:

Using Personal Information

We use your personal information to provide our services to you, which include offering products for sale, processing payments, arranging shipping and fulfillment, and updating you on new products, services, and offers.

Lawful Basis for Processing

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of a contract between you and Veronae;
  • Compliance with legal obligations;
  • Protection of your vital interests;
  • Tasks carried out in the public interest;
  • Legitimate interests, provided these do not override your fundamental rights.

Retention of Personal Information

We retain your personal information for our records unless and until you request its deletion.

Automatic Decision-Making

If you are an EEA resident, you have rights regarding processing based solely on automated decision-making, including profiling, which has a significant effect on you.

We do not engage in fully automated decision-making that has significant effects using customer data.

Shopify does use limited automated decision-making for fraud prevention that does not significantly affect you.

Your Rights (GDPR)

If you are a resident of the EEA, you have the right to access, update, correct, or delete your personal information. To exercise these rights, please contact us at hello@veronae.com.

Your personal information will initially be processed in Ireland, and then transferred outside of Europe, including to Canada and the United States.

"Do Not Track" Signals

Please note that we do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser, as there is no consistent industry standard for compliance.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to file a complaint, please contact us by email at hello@veronae.com.

Last Updated
This Privacy Policy was last updated in September 2024.

Complaints and Data Protection Authority

If you are not satisfied with our response to your complaint, you have the right to file a complaint with your local data protection authority or our supervisory authority.

This policy update ensures that Veronae complies with relevant data protection regulations and provides transparency to users.